Which aspect is crucial to consider when scaling infrastructure with a ticket-based system?

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When scaling infrastructure with a ticket-based system, it is essential to recognize that growth in resource demands directly correlates with an increase in the number of tickets needed. As the demand for resources grows—whether due to increased traffic, new features, or expanded services—this demand will translate into more requests for infrastructure modifications, installations, or enhancements.

In a ticket-based system, each request usually requires careful documentation and approval processes that are managed through tickets. Consequently, as the infrastructure scales, the volume of these tickets increases because there is a need to address the varying resource requirements to maintain optimal performance and reliability.

This aspect highlights the importance of effective management and prioritization of tickets, ensuring that the team can respond promptly to consistent increases in requests while maintaining service quality. Adapting processes and tools to handle this growing ticket volume is vital for scaling efficiently within a ticket-based framework.

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