Terraform Associate Practice Exam

A ticket-based system is often used in IT service management to control changes and requests for resources. In this context, option C describes the process where a request must be submitted for infrastructure changes, and additional tickets are created as new resources are required. This approach creates a structured workflow for handling infrastructure provisioning.

When using a ticket-based system, each change request is documented, tracked, and often requires approval before implementation. This helps ensure that changes are made in a controlled manner, reducing the risk of errors and unplanned outages due to unauthorized or undocumented changes. Each ticket provides a clear record of what is being requested, enabling better communication and a clearer understanding of resource needs over time.

Additionally, by requiring new tickets to be submitted for additional resources, the system enforces a disciplined approach to resource management. This means teams can better plan and allocate resources while maintaining oversight and accountability throughout the provisioning process.

While other options might suggest benefits like speed, ease of management, or real-time updates, these scenarios do not accurately reflect the nature of how ticket-based systems function. Instead, the core mechanics of a ticket-based approach revolve around formalizing the request and approval processes, which aligns well with the statement in option C.